Licensed Veterinary Technician-Emergency Team Supervisor

Columbia River Veterinary Specialists of Vancouver, WA is seeking a full-time Licensed Veterinary Technician to serve as an Emergency Team Supervisor. Our ER Team Supervisors perform the duties of a licensed veterinary technician as well as provides leadership and mentorship of assigned patient care team members, including technicians and assistants.  This leadership role is an opportunity to advance your career and share your wealth of knowledge and experience, extending your passion for providing excellent patient care and having a positive impact on a dedicated team of professionals!

The ER Team Supervisor oversees the scheduling, mentorship and supervision of their assigned team, expediting the care and efficiency of the department.  Our ER Team Supervisor must lead by example, demonstrating organizational skills, following hospital policies and having a professional and mature approach to their work and responsibilities.

Here at CRVS we take great pride in providing a friendly, supportive, and enjoyable work environment while the challenges of emergency veterinary medicine allow employees to sharpen their skills.

At CRVS, we experience high volumes of critical/emergent patients- these patients have owners that are under a great deal of emotional stress. It is important to have skills necessary to not only handle critical or aggressive patients, but also communicate effectively and kindly with owners.

Our Team

CRVS has been an established emergency and specialty veterinary hospital in the Vancouver/Portland area for over 30 years, providing emergency, critical care and specialty services for community pets and their owners.  Our team of dedicated veterinary professionals share a collective philosophy and mission to provide pets with state-of-the-art care and service.  We work together to make sure your pet only receives exceptional and specialized care, regardless of the complexity and severity of their health issues.  Our specialty services include Surgery, Ophthalmology, Internal Medicine and Dermatology.

Our Core Values

Our team came together and chose these Core Values to be our guiding principles for the decisions we make and the actions we take throughout our work day:

• Integrity: Using common sense to do the right thing throughout the course of our work day; showing humility and allowing ourselves to be vulnerable in accepting feedback; being accountable for our actions and behaviors.
• Respect: Approaching others with kindness, employing empathy and understanding during all of our interactions; displaying a sincere concern for the feelings of others.
• Teamwork: Utilizing a positive mindset and creative approach to problem solve any issue that may arise; seeking common ground to strengthen relationships and build mutual trust.
• Communication: Engaging continually with each other throughout the work day with purpose, good intentions and compassion to help each other succeed.
• Growth: Seeking knowledge with curiosity and an open mind to have a deeper understanding about what we do in order to continually improve ourselves and our work.

Essential Duties/Responsibilities:

• Supervise technicians and other medical personnel in assigned department, evaluating performance, reviewing time reporting, enforcing company policies and communicating new practices and policies regarding technical duties; participating in selection and discipline of staff.
• Schedule staff according to departmental needs, monitoring and regulating overtime hours worked by staff, ensuring proper coverage in times of shortage.
• Administer on-call schedule as well as standard schedule for staff.
• Train new staff in their responsibilities; mentor all staff regarding performance and training needs.
• Perform the duties of technician or assistant, as scheduled.
• Liaison with other departments and supervisors regarding patient care and hospital operations; resolve issues, as needed.
• Oversee cleaning, stocking, and inventory duties for the department.
• Exhibit confidentiality and professionalism in all regards for employee issues; be proactive in approach to issue resolution.
• Keep hospital management informed of any issues or risks that might impact operations or employee relations; work with management team to resolve.
• Hospital policies and procedures, including contents of Employee Handbook and Union Collective Bargaining Agreement.
• Clinical laboratory procedures.
• Medication calculations and administration.
• Venipuncture, Catheter placement, Animal restraint and Vital sign monitoring.
• Client communications and education.
• Radiographic technique and anesthesiology.
• Patient physical assessments.
• Veterinary environment, terminology, and protocols.
• Licensed Veterinary Technician (LVT)
• Perform other duties as assigned by Management.

Successful Candidates will possess the following skills and knowledge (or have the ability to learn):

• Function as charge nurse in respective department/area.
• Provide excellent documentation including client communications, treatments, anesthetic monitoring, and controlled drug logs (Cubex)
• Ability to give clear and concise rounds with relevant patient information
• Educate/mentor other staff members with your skills/knowledge whenever possible
• Proficient in phlebotomy, cystocentesis, canine urinary catheter placement and NG tube placement.
• Able to perform treatments/fluid therapy when given dose
• Ability to perform CPR including chest compressions, intubation, and breath administration. Direct others during a code.
• Ability to collect vital, pertinent information from distraught owners when patients are critical.
• Ability to perform advanced laboratory skills including cell morphology review, urine dry prep slide review and fecal review.
• Excellent/effective triage skills including being able to communicate with client status of patient and treatments we are implementing
• Ability to perform phone triage confidently, kindly, and effectively with clients.
• Start immediate stabilization on patients under doctor direction
• Understand relevant CBC/CHEM values
• Understand the use, common doses and contraindications of all medications administered
• Blood transfusion therapy including collection, administration, and transfusion reactions
• Albumin/Plasma transfusion therapy including administration and transfusion reactions
• Identify obvious murmurs, arrythmias and pulse deficits
• Excellent anesthetic skills with knowledge of common side effects and immediate actions necessary to combat them.
• Ability to monitor and record sedation/anesthetic events with confidence
• Know anesthetic medications, their normal range for dosing, side effects, and contraindications

Additional Information:

The list of essential skills and experience as outlined in this job description, is intended to be representative of the tasks performed within this position. The omission of any job function does not preclude management from assigning duties not listed herein if such functions are a required assignment for the position.

Requirements(or Preferences):

• High School Diploma or GED
• Licensed Veterinary Technician in Washington or ability to become Licensed in the State of Washington if licensed in another state
• Excellent Written and Verbal Communication skills
• Demonstrated Time Management, Prioritization and Organizational skills
• Must display High Emotional IQ and Empathy under moments of extreme duress
• Previous experience in a Supervisory or Leadership role is preferred with solid understanding of coaching and performance improvement skills.
• The ability to lift, push and pull up to 40lbs
• Ability to withstand long hours of standing, squatting, kneeling and walking
• Availability for scheduled on-call work with some evenings and weekends
• Basic computer skills
• Adapt to an ever-changing work environment
• Maintain objectivity during highly stressful/emotional situations
• Keep a positive and professional demeanor during interactions with clients and team members, leading by example

We Offer:

• Competitive Hourly Wage + Overnight Shift Differential Pay
• Excellent Work-Life Balance with 3-12 hour shifts (for FT employees)
• Medical, Dental, Vision, Life Insurance – with company contribution HSA account
• 401k with company contribution
• Paid Time Off/Holiday Pay
• Professional Mentorship
• Annual Licensure Reimbursement
• Annual CE Reimbursement
• Career Growth and Development Opportunities
• Employee Assistance Program

Our Community:

Nestled along the north banks of the Columbia River across from Portland, the City of Vancouver boasts an urban feel but with plenty of rural access to the bounty of outdoor activities people yearn for in the Pacific Northwest!  With close proximity to the Portland Metro area, and a robust offering of services right here in Vancouver, you can enjoy a wide variety of social activities including great restaurants, theaters, parks and recreation as well as a diverse culture.  Within easy driving distance, you can also explore Washington and Oregon coastal communities and beaches, rivers, lakes and the many mountains of the Cascade range, including the historic Mt. Saint Helens Volcanic area.  Vancouver is also family friendly with great schools, safe neighborhoods and a great quality of life.

Join the PetVet Care Center Team!

CRVS is a proud member of the PetVet Care Center Team!  PetVet Care Centers, Inc. is one of the nation's leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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