Role

Full-time Billing Associate

Location

Hagyard Equine Medical Institute
4250 Iron Works Pike, Lexington, KY, US

Description

Jobs Job Apply

Billing Associate

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Collect billing tickets, research ownership and process charges and/or procedures performed.
Prepare, print, and mail invoice and/or statement copies for customers as requested.
Answer accounts receivable phone inquiries and process those requests in a timely and efficient manner.
Communicate with clients and staff to resolve disputes and other matters related to billing.
Assist with special projects and duties as assigned.

Expectations:

To treat other people with respect and consideration regardless of their status or position.
To be dependable and punctual on working hours scheduled and to be willing to stay beyond scheduled hours if needed.
To be a self-starter and take the required initiative to perform all tasks successfully.
To obtain required knowledge and skills relevant to the job responsibilities.
To assist in achieving and maintaining high quality standards in the overall care and needs of patients.\
To maintain confidentiality with regards to client, doctor and patient information.
To conduct oneself professionally as a representative of Hagyard Equine Medical Institute refraining from inappropriate language and behavior.
To constructively communicate progress, problems or other issues requiring attention to the appropriate supervisor, doctor or member of management.
To offer solutions and demonstrate a positive attitude when dealing with clients, supervisors, doctors, management, other team members, and outside vendors or suppliers.
To maintain a professional appearance and a courteous attitude.
To maintain a clean/sanitary and well-organized work/service area at all times.
To contribute to the overall team by utilizing your skills and knowledge to achieve performance excellence.

Performance Abilities:

Professional demeanor
Respects confidentiality of client/patient data.
Strong oral communication skills.
Strong customer service skills.
Strong computer skills.
Detail oriented and able to take directions.
Organized, dedicated, friendly and responsible.
Punctual and low absenteeism.

PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

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Billing Associate

Role

Location

Description

Billing Associate

Voluntary Self-Identification

Voluntary Self-Identification of Disability

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